Process Management Package

Purchase Process Management package


Package includes:

Market Space Analysis - Illuminates economic and political trends, industry and competitor factors and key value drivers.

Scenario Analysis - Explores a limited set of future market scenarios based on the market analysis.

Opportunity Analysis - Reveals innovative and attractive business opportunities in the future market.

Strategy Formulation - Provides strategic direction designed for the future,market opportunities, internal capabilities and future financial performance.

Organization Recommendation - Translates strategy into action, providing a high-level roadmap of the realization process.

Financial Modelling - Predicts future financial performance of a given strategic direction, including net present value and future shareholder value.

Portfolio Analysis


Solution Document

Strategy Implementation

Strategy - 1) IT service management 2) Service portfolio management 3) Financial management for IT services 4) Demand management 5) Business relationship management

Design - 1) Design coordination 2) Service Catalogue 3) Service level management 4) Availability management 5) Capacity Management 6) Information security management system 7) Supplier management

Transition - 1) Transition planning and support 2) Change management 3) Service asset and configuration management 4) Release and deployment management 5) Service validation and testing 6) Change evaluation 7) Knowledge management

Operation - 1) Event management 2) Incident management 3) Request fulfillment 4) Problem management 5) Identity management

Service Improvement

Maps+Policies + Process + KPIs

Techniques (5 Whys , FMEA, Ishikawa, Pareto, Capacity Modelling, Demand Modelling, Financial Modelling (Service Valuation, Estimation, Cost Resource Modelling)) etc.

Last modified onThursday, 07 November 2013 11:33
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