Market Space Analysis - Illuminates economic and political trends, industry and competitor factors and key value drivers.
Scenario Analysis - Explores a limited set of future market scenarios based on the market analysis.
Opportunity Analysis - Reveals innovative and attractive business opportunities in the future market.
Strategy Formulation - Provides strategic direction designed for the future,market opportunities, internal capabilities and future financial performance.
Organization Recommendation - Translates strategy into action, providing a high-level roadmap of the realization process.
Financial Modelling - Predicts future financial performance of a given strategic direction, including net present value and future shareholder value.
Strategy - 1) IT service management 2) Service portfolio management 3) Financial management for IT services 4) Demand management 5) Business relationship management
Design - 1) Design coordination 2) Service Catalogue 3) Service level management 4) Availability management 5) Capacity Management 6) Information security management system 7) Supplier management
Transition - 1) Transition planning and support 2) Change management 3) Service asset and configuration management 4) Release and deployment management 5) Service validation and testing 6) Change evaluation 7) Knowledge management
Operation - 1) Event management 2) Incident management 3) Request fulfillment 4) Problem management 5) Identity management
Maps+Policies + Process + KPIs
Techniques (5 Whys , FMEA, Ishikawa, Pareto, Capacity Modelling, Demand Modelling, Financial Modelling (Service Valuation, Estimation, Cost Resource Modelling)) etc.